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# Using E-mail Inboxes
- URL: https://www.synapsmedia.com/help/using-e-mail-inboxes/
- Published: 2026-06-21T19:42:00.000Z
- Updated: 2026-06-21T19:42:00.000Z
- Description: With Synaps Media, you can have e-mail inboxes with your custom domains to send and receive emails.
- Author: Synaps Media
- Tags: Help Center, E-mail

E-mail Inboxes allows you to create individual e-mail addresses with your custom domain, to send and receive emails with a webmail or e-mail clients like Apple Mail, Microsoft Outlook, Mozilla Thunderbird or others.

E-mail Inboxes is provided with our Premium Plan. By Subscribing Premium Plan you can create up to 5 e-mail addresses with domains you connected to your site.

ℹ️

For now, it's only possible to use E-mail inboxes with Managed Domains, means the domains you use Synaps Media nameservers, and manage with our Domain Manager.

## Creating E-mail Address

To create an e-mail inbox, go to your Synaps Media Panel for your site. In the "E-mail Inboxes" section, click "Add new e-mail inbox" button.

![](https://cdn.synaps.media/synapsmedia/content/images/2026/06/image-2.png)

In the dialog, select a domain from your connected domains to use for your email, write your preferred handle, and password. Then press "Create".

![](https://cdn.synaps.media/synapsmedia/content/images/2026/06/image-3.png)

Then you can start using your e-mail address right away. Required DNS records will automatically added.

## Using your Emails

### Webmail

You can reach your email address from browser by using [https://synaps.email](https://synaps.email/?ref=synapsmedia.com) address. Use your full email address and password to login your webmail. Then you can use fully featured mail app to send/receive emails, change your password, set your incoming mail rules and so on.

### Other E-mail Clients

Your e-mail address with any e-mail clients that supports IMAP/POP3 and SMTP protocols, like Apple Mail, Microsoft Outlook, Thunderbird or others.

When setting up your emails on your client apps, always use full email address (username@yourdomain.tld) as username.

To setup your email clients, please check our detailed document:

[Setting Up Your Synaps Media EmailIf you created an e-mail inbox on Synaps Media, here is how to use it to send and receive emails with common e-mail clients![](https://cdn.synaps.media/synapsmedia/content/images/icon/synaps-media-square-white-43283191-cc83-49ac-bae7-e83e7693fac2.png)Synaps MediaSynaps Media![](https://cdn.synaps.media/synapsmedia/content/images/thumbnail/synaps-media-cover-27b37822-c5c5-4a3c-87bd-f4102c3b1ba8.webp)](https://www.synapsmedia.com/help/setting-up-your-synaps-media-email/)

## Questions

#### What is the difference between E-mail Inbox and Custom Sending Domain?

With Custom Sending Domain, "your Ghost site" can send transactional (signup/sign-in/password recovery) and newsletter emails with your own domain. But to "receive" emails by your custom domain, or send individual emails to anyone on the internet, you need to have a E-mail inbox (or Forward e-mail, just for receiving).

#### How can I use my e-mail address with e-mail clients like Apple Mail or Outlook?

Our e-mail service supports IMAP and POP connections. By using one of those protocols in your e-mail client, you can add your e-mail address, and start sending and receiving emails directly within your e-mail client.

Please check [our detailed document](https://www.synapsmedia.com/help/setting-up-your-synaps-media-email/) about configuring e-mail clients.

#### Can I check my e-mail inbox from browser?

Yes. You can use our webmail at [https://synaps.email](https://synaps.email/?ref=synapsmedia.com)

#### How can I change my e-mail password?

You can change your Synaps Media E-mail Inbox mail address on Synaps Media Panel. Go to your site setting on the panel, select e-mail address you want to change the password in "E-mail Inboxes" list. Use "Change Password" button in the opened dialog.